Advances in Services Innovations
The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management ...
Continue reading
Customer Processes in Business-to-Business Service Transactions
Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
Continue readingEnterprise Interoperability
Interoperability: the ability of a system or a product to work with other systems or products without special effort from ...
Continue reading
Integrating Human Aspects in Production Management
This book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital ...
Continue reading
Semantic Service Provisioning
This book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic ...
Continue reading
Service Science, Management and Engineering Education for the 21st Century
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business ...
Continue reading
Towards a Service-Based Internet : First European Conference, ServiceWave 2008, Madrid, Spain, December 10-13, 2008. Proceedings
This volume includes adaption/monitoring, model driven architecture, network services, service oriented architecture, business ...
Continue reading
